At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patient's needs is heard and met.

Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams. We recognize that our patients aren't just cases; they're individuals deserving of dignity, compassion, and respect, regardless of their circumstances.

We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones, who will cherish these memories forever.

Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.

Referral Coordinator Qualifications:

• 1 year of hospice experience is preferred.

• Experience in a medical office or healthcare setting is required.

• Excellent time management skills, detail-oriented tendencies.

• Must have computer training and Windows-based applications experience required.

• Must have reliable personal transportation, a valid driver's license, and the ability to safely and personally operate a vehicle.

• Strong understanding of electronic clinical record utilization.

• Responsible for maintaining complete confidentiality of patients' records and all other confidential information that may be received during the course of patient care, including financial information and personnel records.

• Ability to assign a patient to the appropriate team in coordination with the required team leader(s) after admission.

• Receive and promptly process referrals and/or inquires for services provided by hospice.

• Schedule with patient /family, a hospice representative to provide information on hospice care and determine the need for service.

• Extensive knowledge of hospice care and services.

Referral Coordinator Benefits:

• Be part of a team willing to grow, listen, be heard, and be challenged.

• Health, Dental, Vision, 401k, PTO.

• Set the industry bar for the standard of care.

• Continuing Education Reimbursement.

• Ability to grow into a variety of different roles inside our team and organization.

• Competitive Industry pay.

Schedule:  Monday to Friday 8:30 AM to 5:00 PM

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