Job Information
Conduent Accounting Services Associate II in Bangalore, India
About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Job Description:
Effectively manage large amounts of inbound / outbound calls
Review and verify invoices, understand the issue of an invoices/payment
Deal directly either by telephone or email and respond promptly to vendor/internal stakeholder inquiries
Follow up with vendor/internal stakeholders, provide feedback and see problems through to resolution
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Walk vendor/internal stakeholders through problem solving process
Utilise excellent customer service skills and exceed expectations
Ensure proper recording, documentation and closure
Exception management – proactively resolve failed payments/Invoices
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies
Skills and Experience :
Approximately 1-2 years of Accounts Payables and/or Travel & Expense experience
Knowledge of general accounting procedures
Willing to work in Night Shifts is mandatory
Strong ability to multi-task and customer service oriented
Strong communication (verbal/written) skills
Technical Skills and Experience :
Experience with Oracle Fusion would be preferred
Excellent knowledge in MS Excel and reporting skills preferred
Educational Qualification:
Graduate/Post Graduate with specialization in Accounts
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
Conduent
- Conduent Jobs